A.Calzaturificio Marini Paolo Srl warrants to the consumer that the products purchased from its online store comply with the specifications and are free of material defects and workmanship errors for a period of twenty-four (24) months from the date of delivery.
B. This warranty applies only to products which are:
(a) manufactured by or for Calzaturifio Marini Paolo Srl as identified by the “SCUDERIA 1918 trademarks, trade name, or logo legally affixed to them, and
(b) purchased by consumers from this Website. Products purchased from other unauthorized channels and from websites such as eBay, Amazon, etc. are not covered by these Terms & Conditions, and any problems that may arise in those cases need to be discussed and settled directly with the vendors from whom you purchased the product.
C. Signs of wear and tear, such as scratches on lenses, will not be considered as product defects, but as events generated by normal use and therefore not covered by warranty.
D. This warranty does not apply
(a) if the product has been subject to improper use, repair, alteration and/or modification not authorized by the brand;
(b) to damages caused by failure to follow the instructions covered in the documentation for the products or other specific instructions from Calzaturificio Marini Paolo Srl;
(c) if the product is damaged by misuse, abuse, negligence, accident, normal wear and tear and deterioration, improper environmental conditions or lack of responsible care,
(d) to damages due to any other cause not related to defective design, workmanship and/or materials.
E. This warranty is in addition to your legal rights in relation to products that are faulty or not as described.
F. How to apply:
(ii) After a preliminary appraisal of the problem, and only where this warranty applies, we will ask you to ship the products back to us, using the delivery service provided by our Customer ServicesG. Products with a valid warranty:
(a) If your complaint is communicated by email at firstname.lastname@example.org within 24 (twenty-four) months of purchase, and the defect or lack of conformity is recognized by Calzaturificio Marini Paolo Srl as a defect in materials and/or production, the product will be replaced free of charge with a new one. If the model in question is no longer available or out of production, you will be offered the opportunity to choose a model of equal value. Your decision in this regard must be notified to us within 10 (ten) working days from our last communication approving your complaint.
(b) If your complaint is communicated by email at email@example.com within 24 (twenty-four) months of purchase, but is not recognized by Calzaturificio Marini Paolo Srl as a defect in materials and/or production, you will be contacted directly by our Customer Services.
H. Products with an expired warranty:
(a) If your complaint is communicated by email at firstname.lastname@example.org after the warranty has expired, i.e. after 24 (twenty-four) months from time of purchase, you will be contacted directly by our Customer Services.
13. Governing law and Jurisdiction
14. Special Online Sales
All sale items can be returned for a refund within 14 days upon delivery. Sale items are non-exchangeable. Sale items are shipped free of charge. Any duties and taxes are the customer’s responsibility. There is a limit of 5 pieces per transaction. Your order will be shipped within 14 business days. For further informations, please contact email@example.com